Everybody needs a helping hand sometimes

Frequently asked questions

Everybody needs a helping hand sometimes. To get you through the rough patches we collected some frequently asked questions and solutions for you to try. If you still struggle with getting it right, our dedicated Customer Services staff will be more than happy to help.

How to buy paper

Get a quick overview of things that are good to know when buying paper for your specific print job.

Buying paper

Paper Academy

Let us guide you through the amazing world of paper and printing.

Paper academy

How to use the Paper Profile

The Paper Profile is an environmental product declaration that makes it easy to compare paper from different manufacturers.

Paper profiles